L & AO Care Services Limited aims to provide services that will be appropriate to the adult at risk and not discriminate because of disability, age, gender, sexual orientation, race, religion, culture, or lifestyle. L & AO Care Services Limited

will make every effort to enable our service users to express their wishes and make their own decisions to the best of their ability. We will work with our service users and their significant others involved in their care, to ensure they receive the care, support and protection they may require. We will ensure that they are listened to and treated with dignity, respect and compassion.